Getting Started

Welcome to Catapult! Catapult is an alerting system provided by Terso Solutions for devices running on Jetstream. All devices are automatically monitored by Catapult. Users can select which events they would like to be alerted on, for unlimited Terso devices. Let's walk through getting your first alert set up! First login, to catapultalerts.io. If you don't have an account, sign up for one with a name, email, and password. No payment will be required until you wish to actually receive alerts.

The first step in configuring your Catapult alerts is specifying which devices you want to monitor.

The device will now appear on your "My Devices" page. You can add unlimited devices, but for now we will configure an alert for the device we set up.

Terso devices can communicate a large amount of data, but chances are you only want to be alerted when a device is experiencing an important issue, such as a power failure. We recommend subscribing to both the initial alert and the restore alert, so that you can receive confirmation when the error state is resolved.

Now if that device experiences a power failure or a power restore, you will receive an email alert IF you have an active Catapult subscription.

You have added a device, configured an alert, but before Catapult will send any alerts, you must also have an active subscription. There are two methods for obtaining a Catapult subscription.

Below is an example email alert for a device that has had a temperature alert triggered.

An email alert will include the Device Name, Friendly Name (if entered), and alert details, along with a link to the Catapult website.