About

RFID enclosures are cabinet, freezer and refrigerator Jetstream devices. They not only support most Jetstream commands and events but extend them by enabling access control and the ability to remotely lockdown. To learn more about the specific Terso devices that match this device type, visit their product detail pages at tersosolutions.com.

Compact RFID Cabinets (TS032, TS035, TS037, TS050)

Large RFID Cabinets (TS030, TS056)

Countertop RFID Refrigerator (TS098)

Undercounter RFID Refrigerator (TS097)

Compact International RFID Refrigerators (TS055, TS060, TS061)

Large RFID Refrigerator (TS074e)

Compact RFID Freezers (TS031, TS034, TS036, TS038, TS042, TS043, TS047, TS048, TS052, TS054, TS068)

Compact International Eco-Friendly RFID Freezer (TS047e)

Large RFID Freezer (TS078)

Undercounter Ultra Low Temperature RFID Freezer (TS079)

Large Ultra Low Temperature RFID Freezers (TS057, TS088)

The countertop cabinet (TS083) and security cabinet (TS092) are sufficiently distinct in function that they are treated as their own device types.

Commands

You can send the following commands to an RFID Enclosure via Jetstream.

ConfigParameters

The following are the parameters that can be configured for an RFID Enclosure via policy. Available parameters may differ by firmware version. To configure your own devices via Jetstream, follow this guide. Terso Support can also manage these configuration settings for you.

NameDescriptionData TypeMinMaxDefaultFirmware
ACLockdownOnPowerFailurePrevent end user access to the enclosure during a power failure event.Bool011v4.3+
ACLogEntryOnPowerFailureGenerate a LogEntryEvent when AC power is lost and returns.Bool011v4.3+
AggregateEventScanCountNumber of times the enclosure should scan after an end user closes the enclosure door. A setting of 0 will disable AggregateEvents.Int01002v4.3+
AggregateEventScanDelayNumber of seconds the enclosure should wait between scans after an end user closes the enclosure door.Int1601v4.3+
AggregateEventScanTimeThe time of each individual scan in seconds after an end user closes the enclosure door.Int130010v4.3+
Antenna1TxPowerThe dB transmit power of antenna 1.Int153226v4.3+
Antenna1RxSensitivityThe dB receive sensitivity of antenna 1.Int-80-30-65v4.3+
Antenna2TxPowerThe dB transmit power of antenna 2.Int153226v4.3+
Antenna2RxSensitivityThe dB receive sensitivity of antenna 2.Int-80-30-65v4.3+
Antenna3TxPowerThe dB transmit power of antenna 3.Int153226v4.3+
Antenna3RxSensitivityThe dB receive sensitivity of antenna 3.Int-80-30-65v4.3+
Antenna4TxPowerThe dB transmit power of antenna 4.Int153226v4.3+
Antenna4RxSensitivityThe dB receive sensitivity of antenna 4.Int-80-30-65v4.3+
AntennaAlarmGenerate a LogEntryEvent if a scan finds no tags, since in a typically stocked enclosure this may indicate an antenna failure. This should only be disabled if a an empty enclosure is the expected state.Bool011v4.8.52+
AutoUpdateAutomatically update to the latest Firmware version as soon as it is released.Bool010v4.7-v4.8.52
AutoUpdateFWAutomatically update to the latest Firmware version as soon as it is released.Bool011v5+
AutoUpdateOS

Automatically update to the latest Operating System version as soon as it is released.

Bool011v5+
BatteryThresholdThe battery voltage threshold to determine a good battery.Float03023.0v4.3+
CommandPollIntervalThe number of minutes between polling for device commands in Jetstream.Int060060v4.3+
CommsReboot

Time in minutes to wait for communication to Jetstream to be restored before a reboot occurs.

Int101440230v4.7+
CommsReconnectIntervalTime in seconds to wait before attempting to communicate with Jetstream if there were any communication problems.Int130010v4.3+
CommsTimeoutTime in seconds to wait for a reply from Jetstream after sending an event or command response.Int530060v4.3+
DelayMinutes

Time in minutes that a valid pass can delay a FW or OS update. Only 60, 90, or 120 minutes allowed.

Int6012060v5+
DelayScans

Number of times a valid pass can delay an auto update.

Int084v5+
DisplayBacklightThe brightness percentage for the LCD screen's backlight.Int0100100v4.3+
DisplayContrastThe contrast percentage for the LCD screen.Int010050v4.3+
DNSThe DNS to be used in a static LAN environment. When set to '0.0.0.0', the DHCP assigned DNS server is used instead.IP Address0.0.0.0255.255.255.2550.0.0.0v4.3+
DoorLockTriggeredLock the door only after the door has been closed. This parameter must be set to true for the TS088 (ULT Freezer), and should be false for other models.Bool010v4.8.36+
DoorOpenTimeLimitTime in seconds the door can be left open before generating a LogEntryEvent.Int143200300v4.3+
DoorUnlockTimeLimitTime in seconds the door is unlocked after a user is granted access.Int136005v4.3+
GatewayThe gateway address to be used in a static LAN environment. When set to '0.0.0.0', the DHCP assigned Gateway address is used instead.IP Address0.0.0.0255.255.255.2550.0.0.0v4.3+
HeartbeatEventIntervalThe number of minutes between sending a HeartbeatEvent. A setting of 0 will disable HeartbeatEvents.Int060060v4.3+
InactivityIntervalTime in seconds communications will wait before re-establishing a connection if there is no activity.Int703600300v4.3+
IPThe IP address to be used in a static LAN environment. When set to '0.0.0.0', the DHCP assigned IP address is used instead.IP Address0.0.0.0255.255.255.2550.0.0.0v4.3+
JetstreamDeviceUrlThe URL to which the enclosure sends Jetstream messages.String--us-device.jetstreamrfid.comv4.3+
JetstreamVersion

The JetstreamVersion of the intended receiving queue's GetEvents requests. Set to 1.5, 2, or 3. Duplicate event prevention is present for versions 2 and 3.

String1.531.5v4.8.42-v4.8.52
JetstreamWebsocketAppEndpointThe Jetstream resource used to connect for WebSocket communications. Using '#' will disable WebSocket communications.String--/dwsliveconnection.ashxv4.3+
LanguageFileThe language file to use to display messages on the enclosure's LCD screen.String--lang/tsi-en-us.xmlv4.3+
LocationServiceUse location based services for the enclosure. The Geolocation of the enclosure will be sent in a SensorReadingEvent.Bool010v4.3-v4.8.42
LogEntryLevelThe verbosity of the logs sent by the enclosure
  • Off
  • Error
  • Warning
  • Information
StringOffInformationErrorv4.3+
LogFileLevelThe verbosity of the logs saved locally on the enclosure
  • Off
  • Error
  • Warning
  • Information
  • Verbose
  • Trace
  • Debug
StringOffDebugOffv4.3+
ObjectEventHourThe hour of the day (UTC) to perform the daily system scan as well as other system checks. A setting of -1 will disable ObjectEvents.Int-1230v4.3+
ObjectEventScanCountThe number of times to scan during a GetEPCListCommand or during the daily system scan.Int11002v4.3+
ObjectEventScanDelayNumber of seconds the enclosure should wait between scans.Int1601v4.3+
ObjectEventScanTimeThe time in seconds for each scan during a GetEPCListCommand or during the daily system scan.Int130010v4.3+
PingIntervalTime in seconds between client initiated pings when using WebSockets. A setting of 0 disables client pings.Int036000v4.3+
ReadCountThreshold

Number of times a tag must be "seen" to be reported. Set to 0, to report anything seen. Set to 1 or more to filter out spurious reads. Typically this is only used in a ULT.

Int010000v5+
ReaderLockdownOnFailurePrevent end user access to the enclosure if communications fail with the internal RFID reader.Bool011v4.3+
ReaderLogEntryOnFailureGenerate a LogEntryEvent when communications to the internal RFID reader fails.Bool011v4.3+
ReaderNumAntennasThe number of antennas the enclosure is using.Int244v4.7+
ScanMode

Specifies whether the reader should scan in Single, Dual, or Suppression modes.

String--Singlev4.6+
SecureSocketUse secure communications over HTTPS for the enclosure.Bool011v4.3+
SensorALockdownHighTempHigh temperature threshold in Celsius for probe A to lockdown the enclosure.

Int

-100100100v4.3+
SensorALockdownLowTempLow temperature threshold in Celsius for probe A to lockdown the enclosure.

Int

-100100-100v4.3+
SensorALogEntryEventHighTempHigh temperature threshold in Celsius for probe A to send a LogEntryEvent.

Int

-100100100v4.3+
SensorALogEntryEventLowTempLow temperature threshold in Celsius for probe A to send a LogEntryEvent.

Int

-100100-100v4.3+

SensorAOffset

The offset, in degrees Celsius, to apply to the temperature readings from temperature probe A.

Int

-20200v4.7+
SensorBLockdownHighTempHigh temperature threshold in Celsius for probe B to lockdown the enclosure.

Int

-100100100v4.3+
SensorBLockdownLowTempLow temperature threshold in Celsius for probe B to lockdown the enclosure.

Int

-100100-100v4.3+
SensorBLogEntryEventHighTempHigh temperature threshold in Celsius for probe B to send a LogEntryEvent.

Int

-100100100v4.3+
SensorBLogEntryEventLowTempLow temperature threshold in Celsius for probe B to send a LogEntryEvent.

Int

-100100-100v4.3+
SensorBOffset

The offset, in degrees Celsius, to apply to the temperature readings from temperature probe B.

Int

-20200v4.7+
SensorReadingEventIntervalThe number of minutes between sending a SensorReadingEvent. A setting of 0 will disable SensorReadingEvents.Int060060v4.3+
SubnetThe subnet address to be used in a static LAN environment. When set to '0.0.0.0', the DHCP assigned subnet is used instead.IP Address0.0.0.0255.255.255.2550.0.0.0v4.3+
TemperatureHiResReport temperature to a tenth of a degree (ex. 10.1, rather than 10). If set to false, temperatures will continue to be rounded to the nearest integer.Bool010v4.8.52+
UpdateDay

The day of the week to perform auto-updates. Set to 0 to check every day. Set to 1 for Sunday and sequentially after.

Int070v5+
UpdateHour

The hour of the day (UTC) to perform the auto-updates. Set to -1 to tie the auto-updates to the ObectEventHour parameter

Int-123-1v5+
UpdateNotification

Enables the notification that an auto-update is going to occur. The countdown starts 60 minutes before scheduled time

Bool011v5+
UserbypassAllow any 10-40 hexadecimal character pass to access the cabinet, ignoring the credentials list synced from Jetstream.Bool010v4.8.42+

Events

The following are the Jetstream Events that may come into your queue directly from an RFID Enclosure. Other events pertaining to, but not generated by, the RFID Enclosure are not listed here as those Jetstream-generated events do not vary by device type. See the Event entry in the Glossary to see a complete list of which events are from a device and which come from the Jetstream application.

Name

Supported

Notes

AggregateEventYesAn AggregateEvent is generated whenever an RIFD tag has been added or removed from a device.
CommandCompletionEventYesA CommandCompletionEvent is published when a command has been completed on a device. 
HeartbeatEventYesThese can be disabled by setting the HeartbeatEventInterval Config Parameter to 0.
LogEntryEventYesThese can be disabled or increased by configuring the LogEntryLevel Config Parameter. Disabling LogEntryEvents is NOT recommended, as this would prevent you or Terso from remotely monitoring the health of the unit. See the LogEntryEvents section below for more details.
ObjectEventYesThese can be disabled by setting the ObjectEventHour Config Parameter to -1.
SensorReadingEventYesSee the SensorReadingEvents section below for more details.
StatusEventYesA StatusEvent reports several pieces of device information every time the device is powered on, and during its nightly scan.

LogEntryEvents

The list below are some common, potential LogEntryEvents an RFID Enclosure may send in. However, not all possible LogEntryEvents are listed in this table. The LogEntryLevel Config Parameter determines which LogEntryEvents are sent to Jetstream, the following logentryevents may be sent when LogEntryLevel = Error.

NameDescription
ACPowerFailureACPowerFailure occurs when the enclosure loses AC power and is running on battery backup.
ACPowerRestoreACPowerRestore occurs when the enclosure has AC power restored.
CorruptFlashCorruptFlash occurs when the enclosure believes there is a problem with the flash memory.
DoorBreachDoorBreach occurs when the door lock is released by something other than the enclosure. For example, someone prying the door open would cause this LogEntryEvent to be generated.
DoorOpenDoorOpen occurs when the door is left open for greater than the DoorOpenTimeLimit.
DoorOpenRestoreDoorOpenRestore occurs when the enclosure's door is closed after a DoorOpen scenario.
DoorSensorFailureDoorSensorFailure occurs when the enclosure believes there is a problem with the door sensor.
DisplayFailureDisplayFailure occurs when the firmware attempts to send a message to the LCD but fails.
DisplayRestoreDisplayRestore occurs when communication with the LCD is restored.
InvalidPassInvalidPass occurs when an RFID pass is presented to the pass reader which does not match any value on the enclosure’s synced credentials list.
LowBatteryLowBattery occurs when the enclosure's internal UPS battery voltage is less than the BatteryThreshold.
LowFlashMemoryLowFlashMemory occurs when the enclosure has less than 25% flash memory.
LowMemoryLowMemory occurs when the enclosure has less than 25% memory. This event will be sent every hour until the device reboots. Reboot occurs automatically if memory drops to 10%.
NewFirmwareDownloadErrorNewFirmwareDownloadError occurs when a request to upgrade firmware fails.
ReadExceptionReadException occurs when there is an issue performing an RFID scan.
ScanInterruptionAlarmScanInterruptionAlarm occurs when someone interrupts a scan by opening the door.
ShutdownShutdown occurs when the enclosure is powered down.
StartupStartup occurs whenever the enclosure is started up.
TemperatureTemperature occurs when a temperature threshold set by SensorA/BLogEntryEventHighTemp or SensorA/BLogEntryEventLowTemp has been reached.
TemperatureRestoreTemperatureRestore occurs when an enclosure has gone back into normal temperature range.
UserPassReaderFailureUserPassReaderFailure occurs when the enclosure loses its connection to the pass reader.
UserPassReaderRestoreUserPassReaderRestore occurs when the enclosure has restored a connection to the pass reader.
ValidPassValidPass occurs when a valid pass is read by the pass reader.

SensorReadingEvents

Enclosures typically have two temperature probes installed, smaller units may only have one probe (A). A SensorReadingEvent is periodically generated reporting the temperature on the probe(s).

NameDescription
TemperatureAThe temperature reported on probe A in Celsius.
TemperatureBThe temperature reported on probe B in Celsius.