Devices

devices come in a wide variety of shapes, sizes, and feature sets, but what they all have in common is the ability to report the presence and movement of rfid tagged items many devices report temperature, some can report who took the items based on secure badge access, and a couple can even report their geolocation and battery levels to learn more about the characteristics and features of specific devices, please visit tersosolutions com https //www tersosolutions com/search all sensors/ viewing devices devices are viewed and managed on the devices page available from the side menu if the kanban inventory management docid\ psukbrphk3mq53lotqyn3 feature is enabled, devices can be viewed and managed by selecting devices > standard devices from the side menu users docid\ oe8vd 0cdzxszxeukg19h with the "device and location management" role will be able to see all devices users without this role will only see the devices that are at locations explicitly assigned to them in their user record details to view a device's details, click the name of the device the details page includes the following information for that device device name the unique name of the device device serial number the unique designated serial number of the device device definition the device's model, hardware region, and major firmware version for terso devices this information is necessary for stratosphere to know how to communicate with the device region the general region of the world where the device is installed this value cannot be edited to change a region, delete and re add the device location the stratosphere location where this device is located item count the total number of items read by the device when the device last reported its inventory includes a link to the reports docid 69h9muymh5tc3nwucxnde , where you can see the item specific information for the inventory in the device item count time the date and time that the device last updated its item count displayed in the time zone specified in the user profile, not the time zone the device is in if the device has never reported inventory, this field will display "n/a" = required sensors some devices also contain sensors if the device has reported sensor data, the most recent sensor data will also be displayed on the device details page, under the heading "sensor data" this can include temperature the last reported temperature, in celsius if the device has multiple temperature sensors, the average will be displayed the link will take you to the reports docid 69h9muymh5tc3nwucxnde , where you can view all temperature history for the device temperature reading time the date and time when the temperature was last reported displayed in the time zone specified in the user profile, not the time zone the device is in battery level the last reported percentage battery level of the device this is only reported by mobile cases backup batteries in devices such as fridges and freezers do not report their battery level battery level reading time the date and time when the battery level was last reported displayed in the time zone specified in the user profile, not the time zone the device is in geolocation (map) the last 30 reported geolocations of the device, timestamped and centered on the most recently reported location directional arrows trace the route between location reports "as the crow flies", since the exact route taken between reporting locations is not tracked this geolocation information is only reported by mobile cases https //www tersosolutions com/products/rfid mobile case/ mobile cases use cell tower based positioning, which is much more battery and indoor friendly than gps however, it is also less accurate the circle around the location marker represents the margin of error, the case is somewhere within the circle accuracy is dependent on the density of cell towers nearby, so cases in urban areas will be more precisely pinpointed than those is suburban or rural areas for geolocations no longer in the 30 most recent, the geolocation data can still be retrieved from sensorreadingevent in the audit log report adding devices adding devices requires the "device and location management" role to be granted in your users docid\ oe8vd 0cdzxszxeukg19h record contact your system administrator to add this capability to add a device press "add device" in the top left of the devices page you can also "add device" from the master add menu located in the top right, from any page enter a device name the name must be universally unique if the selected device name is not unique, an error will display upon saving the name can contain numbers, letters, and the character no spaces or other special characters are allowed enter the device serial number (dsn) this will be labeled on the device select a device definition the device definition should match the ts0xx model number labeled on the device if there are multiple, select the one with your country abbreviation finally, select the device definition with the highest listed firmware (fw) version number it is recommended that you always select the device definition with the highest number available the proper device definition for your device can always be provided by terso support https //www tersosolutions com/support/ select a region select the region that is closest to where the device will be located options include us, eu, ap, and usgov usgov should only be used if you have been explicitly instructed to use this region select a location, from a list of all stratosphere locations any user who is assigned to this location will gain access to the device click save changes to finish adding the device the device will now appear in the devices table once it is powered and connected to the internet, it will now begin reporting its data to stratosphere editing devices editing devices requires the "device and location management" role to be granted in your users docid\ oe8vd 0cdzxszxeukg19h record contact your system administrator to add this capability all device fields can be edited at any time, with the exception of region there are two options for editing a device option 1 on the devices page, open the quick action menu for the device you wish to edit and select "edit" in the edit device window that opens, make any desired changes click "save changes" to save the edited record clicking "cancel" or the x in the top right of the window will remove any edits you just made but had not yet saved option 2 on the devices page, click the device name link in the device details page, make any desired changes click "save changes" to save the edited record to cancel your edits, simply leave the device details page without saving deleting devices deleting devices requires the "device and location management" role to be granted in your users docid\ oe8vd 0cdzxszxeukg19h record contact your system administrator to add this capability if a device currently contains any items, deleting the device will cause those items to show as "removed" in the reports docid 69h9muymh5tc3nwucxnde there are two options for deleting a device option 1 on the devices page, open the quick action menu for the device you wish to delete and select "delete " in the "delete device" confirmation window that appears, click "delete" to confirm the deletion of the device this cannot be undone clicking "cancel" or the x in the top right of the window will not delete the device option 2 on the devices page, click the device name link for the device you wish to delete on the device details page that opens, scroll to the bottom of the page and click "delete" in the "delete device" confirmation window that appears, click "delete" to confirm the deletion of the device this cannot be undone clicking "cancel" or the x in the top right of the window will not delete the device