Group devices, grant user access, and track items with locations. Thoughtfully creating and maintaining locations is foundational to making Stratosphere work smoothly and efficiently for your organization.

Think of every distinct physical inventory location where you intend to deploy Terso RFID devices. Each of these spaces should be added as a location to Stratosphere.

How Location-Based Billing Works

Stratosphere is designed to help you track as much inventory for as many people as possible, so we don't charge per item or per user. Instead we charge per street address. What does that mean in practice? If you want to treat every room in a building as a separate Stratosphere location for super precise tracking and control, go for it! We will only bill you once for all of those locations as long as you are tracking your inventory within a single building (i.e. Street Address). However, if  you add a location at a new street address, that will be an additional billable location.

Viewing Locations

Locations are viewed and managed on the Locations page available from the side menu. The locations page shows a searchable, sortable, and browsable list of all location names, their street address, count of devices, count of users, and count of items.

Users with the Device and Location Management role will be able to see all locations. Users without this role will only see the locations that have been explicitly assigned to them in their user record.

To view a location's details, click the name of the location. In the details page you can find all the available information for that location, which can include:

  • Name* - The name of the location.
  • Address* - The street address of the location. Each unique address counts towards your monthly Stratosphere subscription.
  • Account Number - This field can contain any additional desired location identifiers: such as an account number.
  • City - The city this location is in.
  • State/Province - The state or province the location is in.
  • Postal Code - The zip or postal code the location is in.
  • Country - The country the location is in.
  • Contact Name - The name of the primary contact at this location.
  • Contact Phone - The phone number of the primary contact at this location.
  • Contact Email - The email address of the primary contact at this location.
  • Devices Assigned to this Location - A list of all devices that are assigned to this location. Each device name listed is a link to that device's details page.
  • Users Assigned to this Location - A list of all users that are assigned to this location. Each user name listed is a link to that user's details page. This list is only visible to users with the "User Management" role.
  • Alias - If an Alias is assigned to this location, a link to it will be displayed here.
  • Par Level Assigned to this Location - If a Par Level is assigned to this location, a link to it will be displayed here.

* = required field

Adding Locations

Adding Locations requires the "Device and Location Management" Role to be granted in your user record. Contact your system administrator to add this capability.

To add a location,

  1. Select "Add location" in the top left of the Locations page.
    1. You can also "Add Location" from the Quick Add menu located in the top right, from any page.
  2. Enter a location name. This field can contain almost any value, but we recommend giving it a meaningful and distinct name that will be instantly recognizable to users.
  3. Enter a Street Adress. If you wish to also document the city, state, country, or postal code, you can find these fields under "Optional Information".
  4. Optional: click "Optional Information" to enter additional information about the location. See the 'Viewing Locations' section of this article for more details on each field. 
  5. Click Save Changes to finish adding the location. The location will appear in its proper spot in the location hierarchy based on its "Belongs To" location.

Editing Locations

Editing Locations requires the "Device and Location Management" Role to be granted in your user record. Contact your system administrator to add this capability.

There are two options for editing a location.

Option 1

  1. On the Locations page, open the quick action menu for the location you wish to edit and select "Edit"

  2. In the Edit Location window that opens, make any desired changes.
  3. Click "Save Changes" to save the edited record. Clicking "Cancel" or the X in the top right of the window will remove any edits you just made but had not yet saved.

Option 2

  1. On the Locations page, click the location name link

  2. In the location details page, make any desired changes.
  3. Click "Save Changes" to save the edited record. To cancel your edits, simply leave the Location Details page without saving.

Deleting Locations

Deleting Locations requires the "Device and Location Management" Role to be granted in your user record. Contact your system administrator to add this capability.

A location cannot be deleted if it has devices or users assigned to it. Prior to deleting a location, devices and users must first be deleted or edited to be assigned to a different location.

Once a location has 0 assigned devices or users, there are two options for deleting a location.

Option 1

  1. On the Locations page, open the quick action menu for the location you wish to delete and select "delete"
  2. In the "Delete Location" confirmation window that appears, click "Delete" to confirm the deletion of the location. This cannot be undone. Clicking "Cancel" or the X in the top right of the window will not delete the location.

Option 2

  1. On the Locations page, click the location name link for the location you wish to delete.
  2. On the Location Details page that opens, scroll to the bottom of the page and click "Delete".
  3. In the "Delete Location" confirmation window that appears, click "Delete" to confirm the deletion of the location. This cannot be undone. Clicking "Cancel" or the X in the top right of the window will not delete the location.