Group devices, grant user access, and track items with locations. Thoughtfully creating and maintaining locations is foundational to making Stratosphere work smoothly and efficiently for your organization.

Think of every distinct physical inventory location where you intend to deploy Terso RFID devices. Each of these spaces should be added as a location to Stratosphere.

Viewing Locations

Locations are viewed and managed on the Locations page available from the side menu. The locations page shows a searchable, sortable, and browsable list of all location names, their street address, count of devices, count of users, and count of items.

Users with the Device and Location Management role will be able to see all locations. Users without this role will only see the locations that have been explicitly assigned to them in their user record.

To view a location's details, click the name of the location. In the details page you can find all the available information for that location, which can include:

  • Name* - The name of the location.
  • Address* - The street address of the location. Each unique address counts towards your monthly Stratosphere subscription.
  • Assigned Account - This field can contain any additional desired location identifiers, such as an account number. This field is required if the Case Management optional feature is enabled for the organization. 
  • City - The city this location is in.
  • State/Province - The state or province the location is in.
  • Postal Code - The zip or postal code the location is in.
  • Country - The country the location is in.
  • Contact Name - The name of the primary contact at this location.
  • Contact Phone - The phone number of the primary contact at this location.
  • Contact Email - The email address of the primary contact at this location.
  • Account Assigned to This Location - Is this location has an assign account, a link to the Account assigned to this location will display here.
  • Devices Assigned to this Location - A list of all devices that are assigned to this location. Each device name listed is a link to that device's details page.
  • Kanban Read Points Assigned to this Location - If the Kanban Inventory Management feature is enabled, show a list of all kanban read points that are assigned to this location. Each kanban read point name listed is a link to that read point's details page.
  • Users Assigned to this Location - A list of all users that are assigned to this location. Each user name listed is a link to that user's details page. This list is only visible to users with the "User Management" role.
  • Items at This Location - The count of items currently in devices at this location with a link to the Detailed Inventory Report filtered to this location. 
  • Par Levels Assigned to this Location - If the Par Levels optional feature is enabled for the organization, a Par Level is assigned to this location, and the user has the Device and Location Management role, a link to the Par Level will be displayed here.
  • Alias Assigned to This Location - If the Aliases option feature is enabled for the organization and an Alias is assigned to this location, a link to it will be displayed here.

* = required field


Adding Locations

Adding Locations requires the "Device and Location Management" Role to be granted in your user record. Contact your system administrator to add this capability.

To add a location,

  1. Select "Add location" in the top left of the Locations page.
    1. You can also "Add Location" from the Quick Add menu located in the top right, from any page.

      Note: If the Case Management feature is enabled for the organization, the Assign Account field will also be required. 
  2. Enter a location name. This field can contain almost any value, but we recommend giving it a meaningful and distinct name that will be instantly recognizable to users.
  3. Enter a Street Address. If you wish to also document the city, state, country, or postal code, you can find these fields under "Optional Information".
  4. Optional: click "Optional Information" to enter additional information about the location. See the Viewing Locations section of this article for more details on each field. 
  5. Click Save Changes to finish adding the location. The location will appear in its proper spot in the location hierarchy based on its "Belongs To" location.

Editing Locations

Editing Locations requires the "Device and Location Management" Role to be granted in your user record. Contact your system administrator to add this capability.

There are two options for editing a location.

Option 1

  1. On the Locations page, open the quick action menu for the location you wish to edit and select "Edit"

  2. In the Edit Location window that opens, make any desired changes.
  3. Click "Save Changes" to save the edited record. Clicking "Cancel" or the X in the top right of the window will remove any edits you just made but had not yet saved.

Option 2

  1. On the Locations page, click the location name link.

  2. In the Location Details page, make any desired changes.
  3. Click "Save Changes" to save the edited record. To cancel your edits, simply leave the Location Details page without saving.

Deleting Locations

Deleting Locations requires the "Device and Location Management" Role to be granted in your user record. Contact your system administrator to add this capability.

A location cannot be deleted if it has devices, aliases, or users assigned to it. Prior to deleting a location, devices, aliases, and users must first be deleted or edited to be assigned to a different location.

Once a location has 0 assigned devices, aliases, and users, there are two options for deleting a location.

Option 1

  1. On the Locations page, open the quick action menu for the location you wish to delete and select "Delete."
  2. In the "Delete Location" confirmation window that appears, click "Delete" to confirm the deletion of the location. This cannot be undone. Clicking "Cancel" or the X in the top right of the window will not delete the location.

Option 2

  1. On the Locations page, click the location name link for the location you wish to delete.
  2. On the Location Details page that opens, scroll to the bottom of the page and click "Delete".
  3. In the "Delete Location" confirmation window that appears, click "Delete" to confirm the deletion of the location. This cannot be undone. Clicking "Cancel" or the X in the top right of the window will not delete the location.

Kanban Inventory Management

If the Kanban Inventory Management feature is enabled for your organization, the Location Details page will include a Location Details tab, with information including all the fields referenced in the Viewing Locations section, and a Bin Management tab, which can be used to view and manage Kanban bin inventory for that location. For more information on the Kanban Inventory Management Feature, see the Kanban Inventory Management page. For more information on how to manage Kanban inventory, see the Managing Kanban Bins page. 

Creating and editing bins requires the "Product Management" role to be granted in your user record. Contact your system administrator to add this capability.