Please make sure the door on the unit has not been accessed or opened for 5 to 10 minutes when resetting
1.) Power off the cabinet with the main power switch on the back of the cabinet located above the AC power cable.
2.) Press in the Reset button (Pin hole on the back of the cabinet) and hold for about 5 seconds. The lights inside the unit should turn off at this time.
Only hit this reset button once and hold, if the button is thought to be accidentally clicked, wait 10 minutes before retrying the shutdown.
- Check all cable connections (ie Network and AC Power)
- Then power on the cabinet with the main power switch in the back.
3.) Following the completion of the reset process, please allow 3-5 minutes for the device for the device to boot up before presenting a pass.