---
title: TS078 Reset Instructions
slug: support/ts078-reset-instructions
docTags: 
createdAt: 2024-02-02T15:08:07.561Z
---

Please make sure the door on the unit has not been accessed or opened for 5 to 10 minutes when resetting

1.) Check all cable connections

2.) Power off the device with the power switch on the back side of the Freezer.

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3.) Press in the Reset button (Pressure switch on the side of the back) for about 5 seconds.

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4.) Power on the Freezer with the power switch in the back.

5.) The LCD Screen which normally indicates “Welcome, Place Pass Below” will turn back on and go through a sequence of messages:

“Please Wait, System Booting”
 “Please Wait, System Scanning”
 “Welcome, Place Pass Below”

6.) Following the completion of the reset process, please allow 3-5 minutes for the device for the device to boot up before presenting a pass.

7.) Once the device has returned to “Welcome, Place Pass Below” on the screen, it should be back in working order.