---
title: TS2014 Reset Instructions
slug: support/ts2014-reset-instructions
docTags: 
createdAt: 2026-09-11T17:40:24.135Z
---

<u>**Terso Large RFID Refrigerator (TS2014)**</u>


There are 2 types of resets that can be performed on Terso Next Generation enclosures, these are “Soft Reset” and “Hard Reset”, this document will detail both reset types that can be requested.&#x20;
 <font color="#6b7280">Soft Reset\:</font> <font color="#0C121D">A soft reset is performed directly through the touch screen on the front of the device. </font>

- <font color="#0C121D">The front</font>.

::Image[]{src="https://api.archbee.com/api/optimize/_ugIDHUFtIMLpunh0Oumr/91Y3xi0Z_xkCUnaIrF8Yd_image.png" size="80" isUploading="false" width="577" height="406" darkWidth="577" darkHeight="406" showCaption="false"}

- <font color="#0C121D">Touching the screen will present the user with 3 buttons.</font>

::Image[]{src="https://api.archbee.com/api/optimize/_ugIDHUFtIMLpunh0Oumr/cDjoip5yl116lzyXCtKZy_image.png" size="80" isUploading="false" width="641" height="400" darkWidth="641" darkHeight="400" showCaption="false"}

- <font color="#0C121D">After pressing “Soft Reset” the screen will go dark before showing a loading Icon with a few Penguins in the upper left corner of the screen.</font>

::Image[]{src="https://api.archbee.com/api/optimize/_ugIDHUFtIMLpunh0Oumr/l93T-H1fchNqLgQs_J8SA_image.png" size="80" isUploading="false" width="533" height="333" darkWidth="533" darkHeight="333" showCaption="false"}

- <font color="#0C121D">The device will continue through a series of prompts on the screen indicating “Please wait, System Booting”, followed by “Please wait, System Scanning”.  </font>
- <font color="#0C121D">Once the screen has returned to “Scan Pass to Unlock Door(s)” the soft reset is complete. </font>



<font color="#6b7280">Hard Reset\:</font> <font color="#0C121D">The 2nd type of reset that may be requested is referred to as a “Hard Reset”, this reset will allow all of the RFID electronics to shut down completely and startup from a fresh state.</font>

<font color="#0C121D">This reset will require access to the back of the device where users will find a panel and diagram indicating what each of the switches does</font>.

::Image[]{src="https://api.archbee.com/api/optimize/_ugIDHUFtIMLpunh0Oumr/KX-w-lrDbmLlqlAsetoJM_image.png" size="80" isUploading="false" width="827" height="1284" darkWidth="827" darkHeight="1284" showCaption="false"}

- <font color="#0C121D">Flip the battery switch to the “off” position.</font>
- <font color="#0C121D">Flip the Power Switch to the “off” position.  </font>
- <font color="#0C121D">Press the “Reset Switch”.</font>
- <font color="#0C121D">Check the touchscreen to confirm it has gone dark.</font>
- <font color="#0C121D">Turn the power switch and battery back to the “ON” position.</font>
- <font color="#0C121D">The system will go through the bootup process similar to the soft reset by showing the “penguins” and the same series of messages should follow. </font>