Devices

the devices page of jetstream navigator presents a unified view of your devices across all jetstream applications for which you have an access key this table enables searching, sorting, and print, excel, and pdf exports by default, the table is sorted alphabetically by name and includes the following columns device name the name of the device serial number the serial number of the device device definition the name of the device definition associated with the device region the geographic region that the device is operating in, as determined at time of device creation jetstream application the jetstream application to which the device belongs last comm the date/time of the most recent event sent from the device actions ( ) view opens the device's details page edit opens a modal to edit name, serial number, and device definition delete opens a modal asking to confirm deletion of the device users with the navigator website access role have the ability to view the devices table, view device details, edit a device, and delete a device for their permitted jetstream applications table controls add device this button allows you to create a new terso device in your jetstream application table options this button allows you to show additional columns agent and items in the table and include deleted devices in the table print uses the browser print functionality to print the table with any filtering you have applied excel downloads the devices table as a xlsx file with any filtering you have applied pdf downloads the devices table as a pdf file with any filtering you have applied search the search bar instantly runs a "contains" search for your search term on all data in the table (all columns and pages) as you type, filtering down to only rows containing your term "contains" means the entered string will be found wherever it is located, not just when the searched term is at the beginning of the field sortable columns the table can be sorted by any column in ascending or descending order, and the order defaults to alphabetical name order searchable columns columns containing a search bar instantly run a "contains" search for your search term on all data in the column (for all pages) as you type, filtering down to only rows containing your term "contains" means the entered string will be found wherever it is located, not just when the searched term is at the beginning of the field column filters columns with a filter button can be filtered to include only values matching one or more selected values click the filter button to see the available filter values for the column quick action menu click the button, or quick action menu, for a specific row to view device details, edit a device, or delete a device rows per page this value defaults to the setting in your profile, but it can be changed ad hoc using this dropdown selector pages allows navigating between different pages of the report the currently viewed page will be highlighted, and the first, previous, next, and last pages will be available as options if the number of pages is more than can be displayed, an ellipses will appear indicating there are additional pages that cannot be directly navigated to whenever possible, try using the search bar or column sort to find what you are looking for rather than paging through the report increasing the entries per page will help reduce the number of pages showing entries displays which entries are currently being shown on the page, out of the total number of entries adding a device to add a device select "add device" in the top left of the devices page enter a device name the name must be universally unique across all jetstream applications the name can contain numbers, letters, and the , and space characters enter the device serial number (dsn) this will be labeled on the device select a device definition the device definition should match the ts0xx model number labeled on the device if there are multiple, select the one with your country abbreviation finally, select the device definition with the highest listed firmware (fw) version number contact support\@tersosolutions com mailto\ support\@tersosolutions com if you need assistance when selecting the device definition for a device select a region choose the region selection that is closest to where the device will be located usgov should only be used if you have been explicitly instructed to use this region select a jetstream application that this device will belong to click "save" to add the device once the device has power and internet, it will begin reporting its data to jetstream, and this data will be accessible in navigator as well as your api event queue editing a device to edit a device open the quick action menu for the device you wish to edit and select "edit" in the edit device window that opens, make any desired changes if you wish the change a device's region or jetstream application, you will need to delete the device and re add it click "save" to save the edited record clicking "cancel" will remove any edits you made but had not yet saved deleting a device to delete a device open the quick action menu for the device you wish to delete and select "delete" in the "delete device" confirmation window that appears, click "delete" to confirm the deletion of the device this cannot be undone clicking "cancel" will not delete the device