Getting Started as a User

welcome to stratosphere! this article will help you get a 30,000 foot view of how to use the stratosphere system to enable near effortless inventory management for your organization logging in when you are granted website access by your organization's stratosphere administrator, you will receive an system generated emails docid\ zinengg7ldducx8txlomk with instructions on creating a password and logging in upon login, you will be greeted by the stratosphere dashboard the dashboard provides a high level summary of some key inventory information menus 1\ main menu the main menu can be expanded or collapsed by clicking the "hamburger icon" in the top left, next to your company's logo you will only see the menu options that you are permitted to see, as determined by the user roles you have been granted and what features your organization has enabled 2\ help and support button the help and support docid\ xhesivwqj5bbta1suwlst button opens a menu with links to the getting started article, page specific help articles, a link to search all support documentation, a feedback submission link, and contact information for your organization 3\ user profile button the user profile button opens a menu containing links to my user profile docid\ rjbnton2iiibyjpzlrxnv , the changing your password docid\ ln0uezgmanxgipk63t6e6 screen, and the ability to logging out docid\ dvf9gu2ojgou0kwa2km7h of stratosphere dashboard 4\ total inventory displays the total number of items currently in your devices, as of their last reported scans the "more details" link opens the reports docid 69h9muymh5tc3nwucxnde 5\ transactions displays the total number of transactions (item adds and removes) reported by your devices, in the last 7 calendar days, including today the "more details" link opens the reports docid 69h9muymh5tc3nwucxnde 6\ expiring inventory displays the total number of items currently in your devices that are already expired or are expiring in the next 30 calendar days the "more details" link opens the reports docid 69h9muymh5tc3nwucxnde footer 7\ privacy policy link to the stratosphere privacy policy, which details how all personal and business information will be handled in a responsible and secure manner by terso solutions 8\ terms of use link to the stratosphere terms of use, which details expected and approved use of the system it also details possible actions terso solutions may take if unapproved usage occurs exploring stratosphere all users have access to view the dashboard, user profile, reports, locations, devices, products, and items screens the ability to add, edit, or delete/deactivate records will be granted by your system administrator please find the appropriate knowledge article for details on how to manage specific record types for now, let's explore stratosphere as a read only user the locations docid\ ukp9gblmil1l6hx1o4ccr page will display all locations to which you are currently assigned the devices docid\ qqxodeizfkrysphlfngau page will display all devices that have been assigned to your locations and that you can physically access reports docid 69h9muymh5tc3nwucxnde are helpful for reviewing important information about your inventory at a minimum, you will have access to the following reports reports docid 69h9muymh5tc3nwucxnde reports docid 69h9muymh5tc3nwucxnde reports docid 69h9muymh5tc3nwucxnde reports docid 69h9muymh5tc3nwucxnde reports docid 69h9muymh5tc3nwucxnde reports docid 69h9muymh5tc3nwucxnde support questions regarding inventory or business processes should be directed to your company's own stratosphere support resource, whose support email and phone number will be displayed in the help and support docid\ xhesivwqj5bbta1suwlst dropdown for all users to learn more about how to use the stratosphere system, please search the stratosphere docid\ wpotjmt0yods9sjkinakh documentation site, which contains articles detailing the use of every feature to report software issues or to tell us how you think stratosphere could be improved, please http //support tersosolutions com/contact