Stratosphere
Getting Started
Getting Started as an Administrator
7min
welcome to stratosphere! whether you are the first user in your organization docid\ jr gzcro05gu6fbf2pgro and are performing initial setup or have been added as an additional administrator to assist in setup or maintenance of the system, this article will help you get a 30,000 foot view of how to set up stratosphere in order to enable automated inventory management for your organization stratosphere is designed to fit your organization, so use the information below as a guide for how you could set up stratosphere, deviating where necessary logging in after terso solutions creates your organization and adds an initial admin user, this user will receive an system generated emails docid\ zinengg7ldducx8txlomk with instructions on creating a password and logging in upon login, you will be greeted by the stratosphere dashboard it may be empty now, but soon it will be full of real time information regarding your inventory menus 1\ main menu the main menu can be expanded or collapsed by clicking the "hamburger icon" in the top left, next to your company's logo you will only see the menu options that you are permitted to see, as determined by the user roles you have been granted 2\ quick add button the quick add button opens a quick access menu for adding new records, from any page you will only see the options for records you are permitted to add, as determined by the user roles you have been granted 3\ help and support button the help and support docid\ xhesivwqj5bbta1suwlst button opens a menu with links to the getting started article, page specific help articles, a link to search all support documentation, a feedback submission link, and contact information for your organization 4\ user profile button the user profile button opens a menu containing links to my user profile docid\ rjbnton2iiibyjpzlrxnv , the changing your password docid\ ln0uezgmanxgipk63t6e6 , and the ability to logging out docid\ dvf9gu2ojgou0kwa2km7h of stratosphere dashboard 5\ total inventory displays the total number of items currently in your devices, as of their last reported scans the "more details" link opens the reports docid 69h9muymh5tc3nwucxnde 6\ transactions displays the total number of transactions (item adds and removes) reported by your devices, in the last 7 calendar days, including today the "more details" link opens the reports docid 69h9muymh5tc3nwucxnde 7\ expiring inventory displays the total number of items currently in your devices that are already expired or are expiring in the next 30 calendar days the "more details" link opens the reports docid 69h9muymh5tc3nwucxnde 8\ unassociated tags displays the total number of rfid tags currently in your devices that have not been added as items this will only appear on your dashboard if you have been granted the item management role the "more details" link opens the reports docid 69h9muymh5tc3nwucxnde footer 9\ privacy policy link to the stratosphere privacy policy, which details how all personal and business information will be handled in a responsible and secure manner by terso solutions 10\ terms of use link to the stratosphere terms of use, which details expected and approved use of the system it also details possible actions terso solutions may take if unapproved usage occurs configuring stratosphere now that you have your bearings, let's get started configuring the system configure your organization docid\ jr gzcro05gu6fbf2pgro settings fill out the organization profile, and work with your terso representative to determine whether you want to add or remove features add locations docid\ ukp9gblmil1l6hx1o4ccr these will be the "map" of your inventory locations around the world (even if your world is just one building for now) add terso devices docid\ qqxodeizfkrysphlfngau tie your terso device's inventory and sensor data to the locations you just made add admin users docid\ oe8vd 0cdzxszxeukg19h at this point you will only want to add additional admin users to assist you with configuring the system wait to add standard users until system setup is complete add products docid\ zgmg3kja8xguix6lssiiy to the product catalog add barcode regexes docid xq7e3 ov19cqoqinph95 to make adding items a lightning fast process by pulling the item data directly out of the barcode add items docid\ efi2n49gjycru tk5huqm this important step is where it all comes together, allowing stratosphere to know and display all the details of your tracked inventory simply by tracking the rfid tag configure any premium features docid\ x 32oblbv4fcyl84x2usu you enabled for your organization testing your configuration test your configuration are the items you added being tracked through devices and locations as you would expect? are all the features you added functioning as intended? the terso team is always ready to answer any questions you have and work closely with you to ensure the system meets your needs going live with stratosphere create a support plan when users have questions about the system, who will they call? when they have questions about your products? you will want internal alignment on these processes before you add dozens, or hundreds, of curious users to the system add users docid\ oe8vd 0cdzxszxeukg19h remember you can add unlimited users to the system you can configure role and location access to be as broad or as limited as you wish you can even add users with no website access at all, granting these users solely pass access to secured terso devices support questions regarding inventory or business processes should be directed to your company's own stratosphere support resource, whose support email and phone number will be displayed in the help and support docid\ xhesivwqj5bbta1suwlst menu for all users to learn more about how to use the stratosphere system, please search the stratosphere docid\ wpotjmt0yods9sjkinakh documentation site, which contains articles detailing the use of every feature to report software issues or tell us how you think stratosphere could be improved, please http //support tersosolutions com/contact https //confluence terso io/support tersosolutions com/contact stratosphere status the terso solutions status https //status tersosolutions com/ page includes status information and planned downtimes for stratosphere you can also use this page to subscribe to status updates for stratosphere